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Note: Wholesale Customers who choose to pay in US Dollars will be able to pay VAT (TAX) in LBP according to official rate 1507.5LBP
To be able to benefit from this option, customers should create a business account and provide VAT Number and Company Name as mentioned on MOF Certificate.

Return & Refund Policy

Last updated: October 21, 2021

Thank you for shopping at AYOUB COMPUTERS.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to AYOUB COMPUTERS, Michel Zakhour Str, Behind Ministry Of Labor, Chiyah 5043.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to AYOUB COMPUTERS, accessible from https://www.ayoubcomputers.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 3 days
  • The Goods are in the original packaging, new, and unopened.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Michel Zakhour Str, Behind Ministry Of Labor, Chiyah 5043

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Exchanging Goods

Our distribution team will deliver a new sealed product to your address and will pick up the old one.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us with your order number and details about the product you would like to return or exchange:

  • By email: info@ayoubcomputers.com
  • By phone number: +961 1 550 500